We make personalised gift-giving easy, fast and letter-perfect -- we guarantee it!
Our buyers select only the highest quality gifts, which are then customised just for you! We inspect every item again for quality and accuracy before it ships to you or someone special.

We guarantee our personalized products to be free of manufacturing errors or
product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days of receipt.

We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!) Please review your personalisation
information before submitting your order. Check spelling, dates and names
carefully. You are welcome to email us at sales@abprint.ie if you have questions about personalisation, before placing your order. Understandably, we are not able to accept cancellations or changes to orders once they are placed, as they immediately are sent into production.

NOTE: Abprint and Design also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.

• our busy holiday season we try our best to guarantee your gifts will arrive on time, but due to high volume and unexpected circumstances beyond our control there might be a slight delay in delivery of your order. If we miss our guarantee we will refund your shipping & handling fees after we confirm that your package has not arrived on time. Understandably, no refunds can be issued for orders delayed (either shipping cost or merchandise value) due to adverse weather conditions or any unforeseen circumstance that may affect Abprint and Design or any of our carriers.. Thank you for understanding.

 

Step 1: Wash and dry your items inside out

This is a simple but effective step in your washing routine that can help make your printed and personalised clothing last longer. By turning the items inside out you’re protecting the print and stopping other items from interfering with the design, or damaging it.

Step 2: Wash your garment on a low temperature

Washing on a low temperature is the most risk-free way to wash an item using your washing machine. High temperatures can damage items, so keeping your machine on a low-heat or cold wash can ensure the print and material are protected during the cycle.

Step 3: Don’t add extra spins

It’s tempting to add extra spins to your washing machine’s cycle but we advise against it when washing printed garments.

Step 4: Do not tumble dry

Air drying is always preferred when your cleaning and drying your personalised printed garments. The best way to dry these items is to air-dry them on a clothing drying rack, or outside on a washing line. These methods of drying give the best results and also protect the printing.

Step 5: Always iron inside out

Prints can get caught on irons, and will often be damaged by direct heat – so always iron your garments inside out to protect them! We also recommend putting your iron down to a lower heat the first time you iron the item, so you don’t accidentally apply too much heat to the area.

Abprint and Design will not accept any responsiblity for any damage cause by the customer after washing.